Condominium Security: Keeping Your Community Protected
Combining people and technology for smarter, more effective condo security.
Balancing Security and Service
Every condominium building brings its own unique set of challenges: shared entrances, parking garages, high-traffic lobbies, parcel deliveries, and amenity spaces that need 24/7 oversight. In addition to this, residents expect a certain level of service at the front desk and protection throughout the building. Condominium security isn’t one-dimensional, and it wouldn't be realistic to rely on just one concierge to see everything.
When your concierge is interacting with residents or guests at the desk, their focus may be drawn away from what could be going on in other areas of the property. Potential threats can get missed. While out on patrol in one area, other parts of the building might be susceptible to risk. What do you need? A customized security solution that can protect all areas of your property, while also maintaining the level of service you expect at the concierge desk.
AI-Enhanced Technology and Concierge Security Services
iGuard360° security concierges are more than front-desk staff — they’re tactically trained professionals who combine hospitality with top-notch security skills. They welcome residents and guests, manage access points, monitor activity, and step in if issues arise.
What sets them apart from traditional concierges is that they are backed by monitoring, AI-enhanced analytics, mobile patrol units in the field and our Global Security Operations Command Centre. All of this creates a layered security approach - which we call The Multiplier Effect - to keep all key areas of your condominium monitored and secure.
Combining People and Technology into One Effective Security System
Our customizable condominium security concierge package includes a strategic mix of on-site personnel, cameras, an AI-powered monitoring platform and mobile patrol support, all of which are networked through the Global Security Operations Command Centre.
This is The iGuard360° Multiplier Effect. It multiplies your coverage to close the gaps. We combine people and technology into one powerful system that keeps your residents, staff, and property protected at all times.
How We Keep Condos Secure
Our condominium security concierge package includes a complete site security assessment to identify vulnerabilities, and present you with a layered approach to your security, including:
- Custom Camera System Design & Installation: Strategic placement for complete coverage or to reduce blind spots.
- On-Site Security Concierge: A professional presence to manage access and assist residents.
- Global Security Operations Command Centre Monitoring: Real-time support so threats never go unnoticed.
- AI-Supported Network: Cameras and sensors working with an AI-driven platform that detect unusual behaviour instantly — from loitering outside the lobby, to vehicle break-ins.
This mix of people and technology ensures your community isn’t just watched, isn't just protected - it's actively secured 24/7.
Eyes Everywhere - In All The Critical Spots
One security concierge becomes many when backed by strategically-placed cameras and iGuard360° monitoring powered by Video Sentry.
Our analytics platform uses AI to instantly process footage from your cameras and flag potential threats in real time. This proactive monitoring ensures that no unusual behavior, from loitering in the lobby to intrusions in the garage, goes unnoticed. When an alert is triggered, an operator at the Global Security Operations Command Centre reviews the event, assesses the situation, and determines the appropriate response, whether it involves dispatching mobile support, contacting emergency services, or notifying on-site personnel. If necessary, the operator continues to monitor the live feed to see how the situation unfolds and ensure that it is resolved safely.
Additional Layer of On-Site Monitoring
Our optional iGuard360° mobile security services can be random, regularly-scheduled patrols, or on-demand responses. Our mobile operatives are trained in tactical response as well as health and safety regulations, enabling them to deal with any situation that may arise. These units maintain 24-hour synchronization with the iGuard360° Global Security Operations Command Centre, ensuring they can be there when you need them.
Mobile security teams can also be used in situations where parking enforcement is required. Licensed officers, visible patrols, and real-time Global Security Operations Command Centre support ensure your visitor lots and multi-level garages stay secure and accessible.
Service at Your Residents’ Fingertips
Provide quick, convenient assistance around the clock. iGuard360° virtual concierge kiosks can be installed in your condominium lobby to provide an added layer of service and security.
During off hours or when the security concierge is otherwise unavailable, residents can be connected through a secure intercom to the Global Security Operations Command Centre and speak with a live operator for directions, assistance, or emergency help. This on-demand service provides security and peace of mind.
Emergency Support When You Need It
When an emergency arises, there are sometimes only seconds to get help. With an emergency intercom panic station, placed in strategic spots throughout your condominium, residents have a direct line to the Global Security Operations Command Centre. Pushing the button connects you with a live operator that can assess your situation, provide support, and provide support without delay.
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Let’s Talk About Security Services That Work Best for You
