Retail Security Services: Next Level Loss Prevention
Custom solutions combining people and technology to reduce theft, protect staff, and keep stores safe 24/7.
Retail Security and Loss Prevention Challenges
Retailers today face constant risks: shoplifting, internal theft, and safety concerns for staff and customers. Busy sales floors, stockrooms, checkout areas, and parking lots create blind spots that traditional guard-only coverage can’t address. Guards can’t be everywhere at once, and traditional camera systems provide footage after-the-fact.
This is where customized retail security services, powered by The iGuard360° Multiplier Effect, make a huge difference. Multiply coverage, reduce shrinkage, and safeguard your bottom line while keeping stores welcoming and safe.
Security Through Customer Service
The best deterrent to theft isn’t just a uniform — it’s having engaged staff visible on the sales floor. With AI-powered monitoring and analytics, iGuard360° pinpoints traffic peaks and high-risk areas so retailers can schedule staff more effectively. This improves sales opportunities, reduces theft, and enhances the overall customer experience.
Through a networked camera system, iGuard360° enables smart alerts that inform store managers where sales staff are needed most — whether it’s responding to a sudden rush at the entrance or providing assistance in high-traffic areas. This proactive visibility helps teams stay attentive to customers, improving service while maintaining a strong deterrent presence throughout the store.
Smarter, Multi-Layered Security That Protects Your Store
iGuard360° retail security services are fully customizable, bringing together on-site guards, strategically placed cameras, AI-enhanced monitoring and analytics, mobile patrol support, and our 24/7 Global Security Operations Command Centre. This integrated approach is known as The Multiplier Effect — multiplying your coverage by ensuring every component works together as a unified system. Whether it’s reducing theft, safeguarding staff, or creating a safer shopping experience, our layered model delivers more effective protection than guards or cameras alone.
What sets iGuard360° apart is the intelligence behind the network. Powered by AI and advanced analytics, our systems continuously process live footage from hundreds of cameras and sensors, instantly flagging unusual or suspicious behaviour — from potential shoplifting to sudden surges in customer traffic. This means risks are detected early, the right response is triggered immediately, and your business stays one step ahead.
Intelligent Monitoring For Preventing Theft Before It Happens
Neither staff on the floor nor security guards can catch every potential theft. This is where iGuard360° monitoring with Video Sentry comes in. An AI-enhanced analytics platform, it detects threats before they escalate. It continuously scans live video feeds across your retail space, identifying behaviours such as loitering near displays, concealment of merchandise, unattended customers, or unauthorized backroom access.
When unusual activity is detected, the system triggers an alert to our Global Security Operations Command Centre. Operators immediately review the footage, assess the situation, and take the right action — whether that’s alerting store staff, dispatching a mobile patrol, or escalating to emergency services. The result is faster intervention, fewer false alarms, and a safer, more secure retail environment where shrinkage is reduced and customer service remains the focus.
A Visible Deterrent That Protects More Than Products
Our retail security guards are an optional layer of security for your retail environment. They play an effective role in deterring theft and maintaining order. At iGuard360°, our retail guards are tactically trained and customer service–oriented, helping staff manage high-traffic times while providing a safe shopping environment.
Our guards aren’t working alone. When suspicious behaviour is flagged in real time by an operator at our Global Security Operations Command Centre, our retail security guard is alerted with the information needed to respond faster and more effectively.
Flexible Coverage for Large or Multi-Site Stores
For shopping centres, big-box retailers, or multi-location properties, optional iGuard360° mobile patrol guards can provide roaming coverage across entrances, parking lots, loading bays, and shared spaces. Each unit is GPS-tracked, camera-equipped, and supported by the Global Security Operations Command Centre for real-time visibility and rapid response.
Mobile patrols can provide a visual theft deterrent, enforce parking rules, and provide extra presence during peak times — ensuring your retail property stays secure from every angle. When needed, mobile response units can be dispatched to clear a threat or de-escalate a situation.
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