More Effective Retail Security
Next Level Loss Prevention
iGuard360° believes the best deterrent to theft is staff out on the floor helping customers. Through strategically located cameras and our suite of advanced analytics, you’ll know the key traffic times and locations to staff your business. This improves employee and customer safety while providing a better customer experience.
In the past, retailers might only employ uniformed security officers to deter would-be shoplifters. But security guards can’t be in two places at once and can risk intimidating customers as much as they do potential shoplifters.
The best deterrent for theft?
Visible staff on the floor.
Sometimes issues require an additional level of response. On these occasions, when cameras detect a threat, the iGuard360° Global Security Operations Command Centre will assess the situation, notify the business, and deploy the appropriate teams, including guards, mobile patrols, or emergency services.
Ultimately, with iGuard360° you’ll know when and where to staff your business. Because having sales representatives on the floor providing your customers with stellar service is the best way to solve issues before they happen.
Security through customer service.
Optional Services
iGuard360° offers several service options that, when combined, create a multi-layered approach to security, ensuring your business – including customers, staff, and property – is safe.
iGuard360° will design a custom camera system and install cameras at strategic locations across your business to ensure complete coverage. Each camera is linked to the iGuard360° Command Centre and is monitored to accurately detect threats as well as maintain visual contact with our guards, ensuring their safety.
The Global Security Operations Centre, more commonly referred to as the Command Centre, is a state-of-the-art facility where our highly-trained and specialized iGuard360° operators oversee all security components across our network, including cameras, guards, mobile response teams, and more. Each operator has at their fingertips a cutting-edge suite of advanced analytics and AI-supported systems that enhance their effectiveness at identifying threats and deploying resources where needed.
When you need ‘boots on the ground’, iGuard360° security guards are highly trained in tactical response, health and safety regulations, and traffic control. iGuard360° security guards follow a Patrol Tour System and maintain constant synchronization with the iGuard360° Command Centre.
iGuard360° mobile security patrols can be random, regularly scheduled or on-demand. Our mobile operatives are trained in tactical response as well as health and safety regulations, enabling them to deal with any situation that may arise. These units maintain 24-hour synchronization with the iGuard360° Command Centre, ensuring they can be there when you need them.
Many retail businesses have parking areas that need managing. iGuard360° offers an optional parking enforcement service to mitigate unauthorized parking and issue municipal parking tickets and towing where permissible.
To monitor and confirm the movements of our security personnel, iGuard360° employs a proprietary tour system. This system enables our Command Centre and supervisory teams to track which areas have been visited during a shift. By using QR codes to confirm visits to critical locations, the system ensures coverage in all necessary areas for security and safety.
iGuard360° prioritizes transparency in reporting and has implemented measures to ensure our clients have real-time access to incident and tour reports. Using a dedicated login to our incident reporting system, “Communities,” clients can easily review and search incidents by date, severity, and type (including Health & Safety events) at any time.
As an added benefit of our cameras and AI-supported network, iGuard360° provides several useful business data points, including traffic volume and other usage stats at various times in the day, including peak times.
Multiple on-site cameras and other devices combined with the iGuard360° AI platform enable us to observe and identify a multitude of site hazards, including smoke, fire, water leaks, and more. iGuard360° Command Centre operators receive real-time notifications of possible leaks or smoke and will dispatch the appropriate response, including emergency services, as required.