Video Guard Tours
Virtual patrols that see more, move faster, and keep your site secure — all through intelligent, remote supervision.
Virtual Patrols for Smarter, Consistent Coverage
iGuard360° video guard tours bring proactive site protection. Using your existing surveillance cameras, Global Security Operations Command Centre operators conduct live, scheduled, or random video patrols of your property — reviewing key areas like lobbies, parking garages, stairwells, and access points to ensure everything is secure.
It’s the digital equivalent of a guard walking the site — only faster, more consistent, and available around the clock. Each tour follows a structured checklist designed for your environment, with every inspection logged, timestamped, and verified by the Global Security Operations Command Centre.
How Video Guard Tours Work
Every site is mapped and programmed into the iGuard360° system. Operators perform virtual sweeps across all designated camera views, following a route similar to an on-site patrol. The result is a detailed visual check of your property — without downtime, blind spots, or scheduling gaps.
During each tour, operators:
- Monitor entrances, exits, stairwells, and loading zones
- Verify that doors and gates appear secure
- Look for unusual activity, loitering, or after-hours presence
- Confirm lighting and equipment are in working order
- Document observations
If something looks out of place, the operator can trigger a live alert — prompting a mobile response, concierge notification, or escalation to emergency services.
The Advantage of Global Security Operations Command Centre Oversight
Video guard tours are conducted by trained operators inside the Global Security Operations Command Centre, where every tour is recorded, logged, and supervised in real time.
Operators work within a fully integrated system that connects video feeds, analytics, and mobile teams, ensuring instant communication if an issue arises. The result is continuous coverage without the cost or variability of on-site patrols, delivering protection that’s both scalable and reliable.
Through The Multiplier Effect, each virtual patrol extends the reach of your existing cameras, mobile patrols, and on-site guards, turning your security network into a connected, always-on system.
Scenario:Exterior Lighting Irregularity Detected During Overnight Condo Patrol
Context:
During a scheduled overnight video guard tour at a condominium property, a Global Security Operations Command Centre operator observes that the exterior lights on one side of the property are illuminated, while the lights on the opposite side appear to be out. Reviewing footage from the previous night confirms that all lights were functioning then. A quick check of utility reports shows no power outage in the area within the past 24 hours.
The Response:
Investigation and Verification
The operator determines it may be a timer or circuit malfunction but takes a cautious approach. A note is added to the patrol report for the site superintendent to inspect the lighting controls during daytime hours.
Proactive Safety Measures
As a precaution, the operator dispatches a nearby iGuard360° mobile supervisor to conduct a perimeter check and verify that the outage isn’t the result of tampering or vandalism.
Ongoing Oversight
If the on-site assessment raises any concerns — or if visibility remains limited — the operator instructs the mobile supervisor to remain grounded at the property until daybreak to maintain perimeter security.
Result:
What could have been dismissed as a minor maintenance issue is handled proactively and professionally. Through video guard tours iGuard360° combines observation, verification, and mobile coordination to protect clients’ properties around the clock — ensuring that every anomaly, big or small, receives the right level of attention and follow-up.
Ready for Smarter, Always - On Patrol Coverage?
iGuard360° video guard tours give you complete site visibility, consistent inspections, and faster response — all powered by the Global Security Operations Command Centre.
